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Returns and Cancellations

Subject to the exclusions below, the Western Digital Store accepts returns of purchased items within 30 days of the date of shipment. We will issue a credit for products that arrived defective or have become defective within 30 days of shipment. Visit Western Digital Support to help determine if your product is defective or if a solution exists.

Exclusions: Software once it was made available to you by sending you a link for downloading or a license key via email or other electronic delivery method or for which instructions to download (including from a third party platform) have been provided to you and (ii) any products which we inform you may not be returned.